JOB number: 3243

Technical Services Consultant

Frederick, MD

Title: Technical Services Consultant / IT Consultant

Job Location: DC Metro Area

Type: Fulltime, Mon-Fri


Our IT strategy and consulting firm based in Frederick, MD is seeking a Technical Services Consultant / IT Consultant for the Integration team. They are looking for a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.


Primary Roles and Responsibilities:

  • Travel to client sites 2-3 days per week in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
  • Consult with end users and manage back-end systems.
  • Plan, execute and deploy computer, server and cloud solutions.
  • Implement network and printer reconfigurations.
  • Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support.

Job Requirements and Qualifications:

  • Minimum 6 years of IT experience with hands-on experience with Windows Server 2016 and above
  • Install, configure and troubleshoot Microsoft Windows 11
  • Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365
  • Hands-on experience with ISP/router/firewall management
  • Thorough knowledge of Ethernet network environments, Active Directory user and group management
  • Ability to troubleshoot computer and peripheral hardware issues
  • Microsoft certifications preferred, specifically Azure, Intune and Power BI
  • Experience with ConnectWise Manage and RMM preferred
  • Cisco, Apple, VMware, CompTIA certifications a plus
  • NIST 800-171/CMMC experience preferred
  • AWS certification preferred
  • Excellent customer service skills and strong interpersonal communications skills
  • Effective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlines
  • Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
  • Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.

11th Hour Service is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For additional info please click the links below:

EEO is the Law Poster – English (Link)
EEO is the Law Poster Supplement (Link)
Pay Transparency Nondiscrimination Policy (Link)

If you are interested in applying for employment with 11th Hour Service and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department or email

If you are interested in viewing the AAP for individuals with Disabilities and/or Protected Veterans, please contact the Human Resources department during regular working hours.